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h_tsopelas's avatar
h_tsopelas
Aspirant
Sep 29, 2015
Solved

Support mode - Support number

Hello, i have take an unswer to my FTP problem "I think the best way is to set the box in tech support mode, provide me the support number, then I will reinstall a clean OS for you to solve this.
How to set your box to tech support mode" http://kb.netgear.com/app/answers/detail/a_id/22891

 

My new problem is that i have done everything it says, where is the support number?

Now is open the Power light and Act light and my Nas could not do anything!  

  • RAIDar should show the tech support code.

    Presumably someone on the forum or Netgear support told you to put the nas in tech support mode. You must have a line of communication open with them, perhaps you should use it?

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  • RAIDar should show the tech support code.

    Presumably someone on the forum or Netgear support told you to put the nas in tech support mode. You must have a line of communication open with them, perhaps you should use it?

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