NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
h_tsopelas
Sep 29, 2015Aspirant
Support mode - Support number
Hello, i have take an unswer to my FTP problem "I think the best way is to set the box in tech support mode, provide me the support number, then I will reinstall a clean OS for you to solve this.
How to set your box to tech support mode" http://kb.netgear.com/app/answers/detail/a_id/22891
My new problem is that i have done everything it says, where is the support number?
Now is open the Power light and Act light and my Nas could not do anything!
RAIDar should show the tech support code.
Presumably someone on the forum or Netgear support told you to put the nas in tech support mode. You must have a line of communication open with them, perhaps you should use it?
1 Reply
Replies have been turned off for this discussion
- vandermerweMaster
RAIDar should show the tech support code.
Presumably someone on the forum or Netgear support told you to put the nas in tech support mode. You must have a line of communication open with them, perhaps you should use it?
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!