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the share directories are lost in RN314
Hello , I am using RN314 . This morning , I noticed that the share folders are not visible to limited users computers in the network but only their home directories are visible .Also Admin users can...
ildiroglu wrote:
6. I am using local users , shall I change it to active directory ?
No. Active Directory might have affected the troubleshooting, which is why I asked.
ildiroglu wrote:
1.People using admin credentials can see the data volume and shares within network and they can copy them. The share used to be seen separately before , but now they are under data directory
Ok.
Are you seeing any warnings about a full root volume in the NAS web ui or logs? Also, how full is the data volume?
Have you any familiarity with ssh (Linux command line)? This issue can probably be fixed with ssh w/o a factory default.
If you aren't familiar with it, you could engage paid netgear support - they can likely fix this this remotely. If you ok with it, we can check to see if the OS partition is too full. If it isn't, there is a tool you can use that probably will solve the share problem.
ildiroglu wrote:I am using RN314 . This morning , I noticed that the share folders are not visible to limited users computers in the network but only their home directories are visible .Also Admin users can see the share directories under data directory in the network .When I login the interface of RN314 ,I can not see the share folders on the userface of the NAS .
Normaly the users suppose to see the NAS in network . I can not see the share folders to setup the privicy settings
Just to make sure I understand - Are you saying that:
- People using admin credentials can see the data volume and shares within it, with Windows Explorer or Finder?
- People using their user credentials can only see their home shares?
- You cannot see the shares listed on the shares page of the admin web ui?
Do you have a backup of the data?
Can folks who can see the data volume also access the files in the shares? Or are they just seeing the folders?
Are you using active directory?
Dear Stephan
Thank you very much for your kind reply
Please kindly find below the answers
1.People using admin credentials can see the data volume and shares within network and they can copy them. The share used to be seen separately before , but now they are under data directory
2.Yes ,People using their user credentials can only see their home shares
3. I cannot see the shares listed on the shares page of the admin web UI. But if I create a new share ,I can see it and also other users see it too
4.I have no backup data , but I now transfer data to a safer place
5. folks who can see the data volume has access the files in the shares.
6. I am using local users , shall I change it to active directory ?
Regards
ildiroglu
Dear Stephan
Also I can not reach snapshots
Regards
ildiroglu
ildiroglu wrote:
6. I am using local users , shall I change it to active directory ?
No. Active Directory might have affected the troubleshooting, which is why I asked.
ildiroglu wrote:
1.People using admin credentials can see the data volume and shares within network and they can copy them. The share used to be seen separately before , but now they are under data directory
Ok.
Are you seeing any warnings about a full root volume in the NAS web ui or logs? Also, how full is the data volume?
Have you any familiarity with ssh (Linux command line)? This issue can probably be fixed with ssh w/o a factory default.
If you aren't familiar with it, you could engage paid netgear support - they can likely fix this this remotely. If you ok with it, we can check to see if the OS partition is too full. If it isn't, there is a tool you can use that probably will solve the share problem.
Thank you very much
I know the path I must fallow now
Regards
ildiroglu
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