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Forum Discussion

paul_henman's avatar
paul_henman
Star
Jan 12, 2020
Solved

Time Machine "disk not available" (RN104, firmware 6.10.2)

I've been running macOS Catalina on my 2018 Mac mini since it was released, and my RN104 is on 6.10.2 Everything was fine and then I turned both Mac and NAS off while I was on vacation; since turnin...
Using with Mac OSX
JohnCM_S's avatar
JohnCM_S
NETGEAR Employee Retired
Jan 22, 2020

Hi paul_henman,

 

Unfortunately, we do not have any information yet on the ETA.

 

Regards,

kbike26's avatar
kbike26
Aspirant
Feb 22, 2020

I am having the same problem with my ReadyNas 422; firmware 6.10.2.

 

Although I can perform routine file and folder commands at will, the Time Machine connection is extremely unreliable.

 

The Time Machine works maybe once every 14 days. The majority of the time—and regardless of extensive troubleshooting and an otherwise successful connection over my local network—I receive the same message as above: "Backup Disk Not Available".

 

To be clear, this failure of the backup disk to be "available" occurs even when all other functions of the ReadyNAS are working just fine.

 

Time Machine compatibility claimed by Netgear is THE reason I purchased the ReadyNAS (and a Netgear router).

 

I have wasted countless hours on this. Not only does the ReadyNAS not work as advertised, the user documentation is completely inadequate. It is out of date and the instructions don't even match the current user interface.

 

When is this going to be fixed? At the present time I recommend to anyone who asks that they purchase a competing brand instead.

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