Forum Discussion

Guide

May 31, 2018

Too many Windows clients?

I am having a problem w/ one machine that is running ReadyOS 6.9.3. It is legacy hardware. I have upgraded the RAM to 2GB. My problem is that occasionally windows SMB clients lose connections and can...

File Sharing

Marc_V

NETGEAR Employee Retired

Jun 03, 2018

Hi zeke561

We would like to check the logs, can you please send it to us.

Regards

Marc_V

NETGEAR Employee Retired

Jun 06, 2018

Hi zeke561

Regarding limit, there shouldn't be any, it is more of how the resources are being accessed or used, since you mentioned that you have multiple clients accessing a resource all at the same time and the NAS doing services as well that uses your NAS memory but there are also other possible underlying issues that may cause this. Like authentication and other service that might need information from your users/AD.

Do you have specific time and date that the issue occurs? We can then track it from the logs.

You can try disabling quotas on the volume as a start.

Regards

zeke561
Guide
Jun 10, 2018
Hi Marc_V

In the second set of logs that I sent, the problem was occuring ca. 8am on 5/1/2018. I was getting errors in winbind.log, and pam.log (at least). I was not having problems getting AD authentication w/ other machines, including a couple other Readynas machines. The problem cleared up as soon as I rebooted the machine exhibiting the problems. If I understand what I'm reading, smbstatus.log shows a bunch of files that are locked with "DENY_WRITE" property. This includes some directories, which I don't understand.
- Marc_V
  NETGEAR Employee Retired
  Jun 10, 2018
  Hi zeke561
  
  Have you tried updating to OS 6.9.4-T8 Beta? Resetting the permissions on your Shares might help as well.
  
  Regards
- zeke561
  Guide
  Jun 10, 2018
  Marc_V
  
  BTW quotas are not enabled on any of the shares. However, there is a quota option that is checked on the volume settings. I don't really understand that option. Is there a downside to disabling it, given that I don't have quotas set on any shares? And does that make a difference if there are no shares with quotas?
  
  thanks
  
  dale
  - Marc_V
    NETGEAR Employee Retired
    Jun 10, 2018
    Hi zeke561
    
    Since you don't have quota enabled on the shares then you can disable the quota option on the volume settings. Disabling the quota on volume will disable all limits set on your shares. It is like a Global settings on quota.
    
    Here is an article on Quotas
    
    Please let me know if disabling quota, resetting the share permissions and updating the firmware helped.
    
    Regards