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Forum Discussion
ReadyMark
Dec 05, 2012Tutor
Ultra Pro 6 - Shares not found - Suggestions? #20055875
So I begin my tale with an awful mistake - coming off jetlag after a 17 hour flight I attempted to upgrade my ReadyNas Ultra Pro 6 with some new 3TB WD30EFRX drives. In my haste I took out the first d...
siigna
Dec 05, 2012NETGEAR Employee Retired
Shutdown, label all drives involved as to what slot they were in at what time. Call support and have them get you registered up and give you a case number. They're probably going to have you boot into "Tech Support" mode and do some initial troubleshooting, then either forward it to a team lead or an L3 for actual work. Definitely did the wrong thing, playing musical drives with a RAID array is never a good thing, but as long as a resync didn't occur in the middle of all this we may be able to bring it back (may being the key word).
[Edit] If you get a case number post it in here and I'll keep track of it, make sure it gets to the right place. If for some reason (they shouldn't) a factory default or OS reinstall is recommended, ignore that, it really needs to go straight into tech support mode and touched by capable hands.
[Edit] If you get a case number post it in here and I'll keep track of it, make sure it gets to the right place. If for some reason (they shouldn't) a factory default or OS reinstall is recommended, ignore that, it really needs to go straight into tech support mode and touched by capable hands.
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