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Forum Discussion

iagorubio's avatar
iagorubio
Aspirant
Mar 22, 2017

Unable to Unlink Dropbox

I have a not working Dropbox account setup in my ReadyNAS, and I would like to re-authorize a new one, but I am unable to unlink the old Dropbox account and the Autorize button is grayed.

 

I am on V6.2.4

 

How can I delete the Dropbox setup to redo the whole authorization process ?

 

Thanks in advance.

3 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    That's very old firmware. Also we have some improvements for Dropbox support coming in the next firmware release 6.7.0.

     

    Is your data backed up?

    • iagorubio's avatar
      iagorubio
      Aspirant

      Hello mdgm,

       

      Not out of the device.

       

      We have a backup on the Nas, but our cloud backup was going to be Dropbox and it's not working.

       

      Should I do a backup out of the Nas, and update the firmware ?

       

      Thanks in advance for your help.

  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello iagorubio,

     

    It is always strongly recommended to have full backup as storing important files to just one device is not really a good idea. I suggest you back up first then update the firmware.

     

    Welcome to the community!

     

    Regards,

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