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thommo17's avatar
thommo17
Aspirant
Oct 05, 2017

Unable to write/delete to any share. Reading works fine

Hi All,

 

I have had my ReadyNAS 104 for a few years now and it has been very dependable as I use it only for backups and a file share.

 

Yesterday I noticed my auto backups where failing as I was not able to write to the share anymore that was mapped.

 

As far as I know there has been no changes and I have checked on multiple computers and accounts and I am running firmware 6.2.5

 

I have tried to change file access but have only been getting errors 2002030001 and 1007130001 when I try as below

I then ran the OS reinstall via the boot menu but nothing changed.

 

If I go into the admin webpage and into my shares and delete or change files they will act like they've accepted my command but the files will stay in the folder and no changes actually happen.

 

I have now tried to update the firmware to 6.4 or higher and that fails too (this was a previous issue though due to invalid checksum) and have tried to install the .deb program as per https://kb.netgear.com/29974/ReadyNAS-OS-6-RN100-RN2120-cannot-update-due-to-invalid-checksum but this also fails to install the app

 

This means I cannot update firmware to see if that fixes it.

 

I also tried to turn sharing services like SMB off but also get error 15002030001 doing that

 

In gereral it seems like I cannot make any changes to the system and it is in read only mode for all users even admin on the web portal.

 

Please help me as I have over 6TB of data that I will lose with a factory reset

 

Thanks

 

3 Replies

Replies have been turned off for this discussion
  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Since you can (I think) read the shares, it would be smart to make a full backup of the NAS before you try anything else.

    • thommo17's avatar
      thommo17
      Aspirant

      I have a full backup as all the real data is on my pc but last time it took about a week to copy it all so I'd rather save myself the hassle.

       

      Either way all the data is safe

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        I think there are two straightforward paths

        • use paid netgear support (my.netgear.com)
        • try a factory reset, and see if you can then update firmware and reinstall the data

         

        You could wait and see if Netgear asks for your logs.  Though your firmware is old, which makes troubleshooting more challenging.

         

         

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