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Unresponsive RN214
Our RN 214 (fw 6.10.6) went unresponsive last week after we started to delete some snapshots. We let it sit that way through the weekend but upon returning Monday it was still not responding through...
NG2707 wrote:
StephenB Thank you. I'm dealing with that now trying to do drive cleanup with a 3-4 minute window before the NAS becomes unresponsive. It's fun.
Yeah.
If you are in the process of backing up the NAS, you could try booting it read-only.
BTW, a full OS partition can also destabilize the NAS. That's very different from the data volume becoming full.
Hello!
I have the same issue today: noresponse via Explorer of browser, but ping is ok.
Tried to restart the device correctly using the power button, but nothing happened. Just unplug power helped.
It works 4-5 minutes and then again - no response.
I have no apps, no antivirus. FW is 6.10.6.
And there is nothing about cause of problem in logs, but will restart it again to check it.
SN: 4FH5685V0000A
anton_fskmb try downloading Netgear Raidar. When you boot up your NAS run Raidar and it should find the NAS. You can download logs from there and run diagnostics. I was able to do this in that 3-4 minute timeframe. That will give you a good starting point for support.
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