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Forum Discussion
NG2707
Jan 25, 2022Aspirant
Unresponsive RN214
Our RN 214 (fw 6.10.6) went unresponsive last week after we started to delete some snapshots. We let it sit that way through the weekend but upon returning Monday it was still not responding through...
- Jan 26, 2022
NG2707 wrote:
StephenB Thank you. I'm dealing with that now trying to do drive cleanup with a 3-4 minute window before the NAS becomes unresponsive. It's fun.
Yeah.
If you are in the process of backing up the NAS, you could try booting it read-only.
BTW, a full OS partition can also destabilize the NAS. That's very different from the data volume becoming full.
NG2707
Jan 26, 2022Aspirant
anton_fskmb try downloading Netgear Raidar. When you boot up your NAS run Raidar and it should find the NAS. You can download logs from there and run diagnostics. I was able to do this in that 3-4 minute timeframe. That will give you a good starting point for support.
anton_fskmb
Jan 26, 2022Tutor
Again… my post disappeared…
==
I don’t know why, I’ve tried 3 times to post this, but my message disappeared each time…
Diagnostics in RAIDar says everything is ok.
Connection via RAIDar to device after hard restart went good. But can't download logs from there. When I'm trying download logs, window with progress bar appears, but nothing happens, it shows 0%.
==
I don’t know why, I’ve tried 3 times to post this, but my message disappeared each time…
Diagnostics in RAIDar says everything is ok.
Connection via RAIDar to device after hard restart went good. But can't download logs from there. When I'm trying download logs, window with progress bar appears, but nothing happens, it shows 0%.
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