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Forum Discussion
connor25
Sep 12, 2016Tutor
Update to 6.5.1 causing problems with excel
I have had a readynas running fine on an older firmware (6.4.0) and only just updated it as it was working fine, and therefore only updated due to possible security issues etc. Since I have update...
mdgm-ntgr
Sep 12, 2016NETGEAR Employee Retired
Your firmware update history is in initrd.log which is one of the logs downloaded when you download all the logs.
Once you have updated to 6.5.x you cannot downgrade to older firmware than 6.5.0.
Have you tried changing some settings using the SMB Plus app?
Have you tried updating to the latest firmware 6.5.2?
connor25
Sep 12, 2016Tutor
Hi Thanks
Yes upgraded to 6.5.2 and still the same, maybe a little faster but nothing like it was with 6.4.1
I disabled off IPv6
Turned off Anti Virus
Rebooted Router
Not sure what to do in SMB Plus but have just installed it?
The NAS is used with Windows 7 Pro x 10 Users pretty much sharing Excel and Word documents, thats it!
Appreciate any help.
- connor25Sep 13, 2016Tutor
I checked logs and it was updated from 6.2.0 to 6.5.0 and now to 6.5.1
[2016/09/10 06:43:32] Updated from ReadyNASOS 6.2.0 (ReadyNASOS) to 6.5.1 (ReadyNASOS).
[2016/09/12 11:40:08] Updated from ReadyNASOS 6.5.1 (ReadyNASOS) to 6.5.2 (ReadyNASOS).- BrianL2Sep 13, 2016NETGEAR Employee Retired
Hi connor25,
Well, your system should be running 6.2.5 before you have updated it. Can you tell us if the OS of your computer is running x86 or x64 bit? and the version of the MS Office used?
Kind regards,
BrianL
NETGEAR Community Team- connor25Sep 19, 2016Tutor
Hi,
I am sure it said 6.2.XX as a minimum?Anyhow running Windows 7 64 Bit and Office 2013
Thanks
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