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XrayDoc88's avatar
May 13, 2018

Very Slow Data Transfers To ReadyNAS 628X

My ReadyNas 628X has been working fine.  Transfers on my Gigabit wired network have been fast.  Since the last two firmware updates, anything I try to upload to the NAS takes forever!  I don't know if the problem was created by the firmware changes.  I just noticed the slow transfers after both of the last two updates.  I've rebooted the NAS.  I have over 27 TB of free space on the default RAID 5 setup.  I can still transfer files between computers quickly.  It's just everything going to the NAS has really slowed down.  I don't know what might have changed or how to fix this.  :(

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    What client are you using? Windows 10?

     

    About what transfer speed are you getting?

    • Windows 10 Professional 64 Bit.  Version 6.9.3 of Netgear firmware.  I'm not certain about the measured transfer speeds, but it has decreased from probably 100 MB/s to KB/s.  I just noticed some other weird behavior.

       

      1.  Transfers may start quickly but then change to a crawl.

      2.  The last two albums I dragged into my Music folder on the NAS ended up with two copies of every file.  I really can't explain this.

      3.  If I'm on my ReadyCloud page and click on the "Manage" tab and then click on the "admin page" link, I get the following message:  "The Admin page can only be accessed when you are in the same network (LAN) as your device."  This makes no sense.  The computer I use to access my ReadyCloud page is on the same home network and same IP address ranges as the NAS, namely 192.168.0.X.

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        Are you using SMB for the file transfers?

         

        Have you tried e.g. disabling "Strict Sync" for the SMB settings for the share?

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