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View on shares disappeared from admin screen in browser
Hi,
After upgrading from OS4 to 6.5, I created new shares and restored all of my data. I was very pleased with the fact that I can manage data from the Admin page on a browser. So far so good. I also installed 6.5.1 and that went pretty smooth also. I was still able to fiddle around with the data in my shares through the admin application. But then after a reboot, none of the shares -except the home-share- was vissible anymore....
But when I signed in with the admin userid through my macs finder, all the shares were there and accessible.....
Since I disabled AFP support on my shares, I was not able to change any of the access rights on the shares through the finder.
(so mac users; be carefull since SMB is NOT a good replacement for AFP....)
I then created a new backup-share to move the data to and see if that would work. I started a copy of the data on my macs finder, but after several minutes the connection failed. I rebooted both my mac and the readynas and I got the share back in my finder. But to my surprise, the new share was also no longer visable on the admin page in the browser......
So I am clueless on what is going on. I specifically checked the new share on rights and made admin the owner of it.
Any thoughts, anybody?
Thx! Jack
Hi Brian,
This morning the last data was restored to the NAS. I did the restore in batches, one share at a time, to give me the opportunity to reboot the nas after every share-restore and see if everything was still ok.
As far as I can see, things are ok now.
So the system is running again, but I am still in the dark on why the issue appeared in the first place.
I will mark the solution as working, although a complete factory-reset is probably the last resolution other people will like :-)
Thx for your support and keep up the good work!
Ciao; Jack
6 Replies
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Hi Jackvd,
Welcome to the community!
I apologize for the inconvenience that this issue has caused you. I have some questions for you that may help us know the reason why the shares are no longer visible in the admin page.
1. Prior the upgrade from 6.5.0 to 6.5.1, was the volume still resyncing?
2. When you saw that the shares disappeared, have you tried using other web browsers?
Since this is a legacy unit running OS 6 firmware, support can no longer assist you. Kindly make a backup of your data as soon as possible.
Kind regards,
BrianL
NETGEAR Community TeamHi Brian,
Thx for your reply.
The syncing went fine after a reboot of the mac.
I did not notice the issue when running 6.5, because I only used 6.5 for a very short time....
Before I restored all of the data, the system updated to 6.5.1.
I did create new shares for the restore.
I created a test share through the browser interface with no issue; using all the default settings for network access and owner/group.
But, again, after a reboot this share is also no longer visable in the browser-interface. It is also not visable through readycloud.
Only the home-share is visable
But from my mac's finder, it is there and usable.....
I am using Safari 10.0 (which is a beta), but had the same problem with Safari on OSX.
I tested with Firebox 48.0b7 on the mac, with the same result.
Same was true for MS-edge on a WIndows10 notebook.
I like to include a picture from just after creating the share and then after the reboot, but somehow that is not working :-)
Hope this helps....
Jack
Hi Jackvd,
You can upload pictures or screenshots (in .png format) and post it on this thread. I suppose you still have the data backed up somewhere. Would you mind if you will perform a full factory reset on your unit?
Kind regards,
BrianL
NETGEAR Community Team
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