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View on shares disappeared from admin screen in browser
Hi, After upgrading from OS4 to 6.5, I created new shares and restored all of my data. I was very pleased with the fact that I can manage data from the Admin page on a browser. So far so good. I ...
Hi Brian,
This morning the last data was restored to the NAS. I did the restore in batches, one share at a time, to give me the opportunity to reboot the nas after every share-restore and see if everything was still ok.
As far as I can see, things are ok now.
So the system is running again, but I am still in the dark on why the issue appeared in the first place.
I will mark the solution as working, although a complete factory-reset is probably the last resolution other people will like :-)
Thx for your support and keep up the good work!
Ciao; Jack
Hi Brian,
Thx for your reply.
The syncing went fine after a reboot of the mac.
I did not notice the issue when running 6.5, because I only used 6.5 for a very short time....
Before I restored all of the data, the system updated to 6.5.1.
I did create new shares for the restore.
I created a test share through the browser interface with no issue; using all the default settings for network access and owner/group.
But, again, after a reboot this share is also no longer visable in the browser-interface. It is also not visable through readycloud.
Only the home-share is visable
But from my mac's finder, it is there and usable.....
I am using Safari 10.0 (which is a beta), but had the same problem with Safari on OSX.
I tested with Firebox 48.0b7 on the mac, with the same result.
Same was true for MS-edge on a WIndows10 notebook.
I like to include a picture from just after creating the share and then after the reboot, but somehow that is not working :-)
Hope this helps....
Jack
Hi Jackvd,
You can upload pictures or screenshots (in .png format) and post it on this thread. I suppose you still have the data backed up somewhere. Would you mind if you will perform a full factory reset on your unit?
Kind regards,
BrianL
NETGEAR Community Team
Hi Brian,
Thanks for your reply. I considered attaching pictures of the webscreen, but I am not sure if that would be of any help...
During the last couple of days I performed some steps to get to a sollution.
First; I upgraded the memory from 1GB to 2GB. I was wondering if a lag of memory could be at the core of the issue.
The upgrade went fine and after running the memtest for 4 hours, I presumed it was ok.
It did not have any effect on the issue, but it did improve the response of the system substantially.
Since I indeed had my backup still available, I decided to follow your advise and initiated a Factory Reset.
The system went through the setup assistent and booted up with a volume defined. It was called 'data' and it started a resync.
I let the resync finish, but then deleted the volume and created my own volume (data01, raid5) with encryption enabled.
The system again started a resync and I waited for it to finish.
Next step was to switch x-raid on.
After that, I created a test-share (the home-share was already there) and fiddeled around with ownership and access. This forced me to create users and I did that too.
I choose not to restore any settings, but to start clean.
After this, I rebooted the system and to my delight the test-share was still there. It was also usable on my macbook's Finder.
I started to define more shares and after each one I would reboot the system and check if everything was still ok.
So now I started to restore the data to the different shares. I am doing this step by step.
I also created a shared Timemachine and started the backup from my macbook-pro with macOS 10 beta. This is not a big success......
It is so incredibly slow, that it is not very functional. But this is a different issue :-)
I will keep on restoring data and post updates on the progress during the week.
It is over 4T of data, so it will take a while.....
Ciao; Jack
Hi Brian,
This morning the last data was restored to the NAS. I did the restore in batches, one share at a time, to give me the opportunity to reboot the nas after every share-restore and see if everything was still ok.
As far as I can see, things are ok now.
So the system is running again, but I am still in the dark on why the issue appeared in the first place.
I will mark the solution as working, although a complete factory-reset is probably the last resolution other people will like :-)
Thx for your support and keep up the good work!
Ciao; Jack
Hi Jackvd,
Thanks for the feedback. I'm glad that resetting the unit to factory settings worked out well on your system. Well, it just took time to get everything in place again. I look forward to hearing more questions, tips,suggestion from you in the future.
Kind regards,
BrianL
NETGEAR Community Team
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