NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Graybee's avatar
Graybee
Aspirant
Jan 28, 2016

Word / excel docs reported as being corrupted even though they are not

ReadyNAS Ultra 4 Plus - Firmare v4.2.28   I have noticed that recently that if I try to open Micosoft Office docs (Excel & Word) they sometimes get reported as corrupted by the Offoce application h...
Other Discussions
JennC's avatar
JennC
NETGEAR Employee Retired
Jan 29, 2016

Hello Graybee,

 

Welcome to the community!

 

Can you please run Memory Test from boot menu? See instructions here.

 

Also, please check SMART status of the disks. See ATA errors increasing on disk(s) in ReadyNAS

 

Regards,

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More