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Forum Discussion

Fredriked's avatar
Fredriked
Follower
Oct 30, 2021

Armor

I just purchased armor for my router. It will not activate.... shows "expired" on the Nighthawk app. Activation attemps now only bring me to the order/pay screen again. Not a very user friendly system so far.

If there is a quick easy fix, I'll take it. If not please let me know how to cancel and get a refund....if possible.

1 Reply

  • IoannisDM's avatar
    IoannisDM
    NETGEAR Employee Retired

    Hi Fredriked,

     

    welcome to the Community! :)

     

     

    Please try disabling and then reenabling remote management. If this won't help, please try to perform a factory reset on your router and set it up again.

     

    Kind regards,

    Ioannis

    NETGEAR Team