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Forum Discussion
Fredrikb84
Apr 12, 2021Aspirant
Facetime Audio Lag with Nighthawk XR500
Hi, For a couple of month ago I changed my old Asus router to a XR500, but since then the audio is laging when using facetime on iPhone. I have tested several iPhones with the same results. ...
ValerieD
Apr 12, 2021Community Manager
Hello Fredrikb84,
And welcome to the NETGEAR Community! :)
Is the issue occurring with other devices and/or apps?
What is the firmware currently installed on the XR500?
Does your ISP router still have its wifi enabled?
Have a lovely day,
Valerie D
Netgear team
Fredrikb84
Apr 27, 2021Aspirant
Hi,
Sorry for not getting back earlier, I have the router at my country house.
No the problem is only occurring when using facetime via iOS. I use Teams and Zoom via computer and work fine.
The firmware installed is; V.2.3.2.66. The IPS only installed a fiber box, no Wifi or router.
All the best,
Fredrik