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Forum Discussion

Fredrikb84's avatar
Fredrikb84
Aspirant
Apr 12, 2021

Facetime Audio Lag with Nighthawk XR500

Hi,    For a couple of month ago I changed my old Asus router to a XR500, but since then the audio is laging when using facetime on iPhone. I have tested several iPhones with the same results.  ...
Nighthawk
Fredrikb84's avatar
Fredrikb84
Aspirant
Apr 27, 2021

Hi, 

 
Sorry for not getting back earlier, I have the router at my country house.  
No the problem is only occurring when using facetime via iOS. I use Teams and Zoom via computer and work fine. 
The firmware installed is; V.2.3.2.66. The IPS only installed a fiber box, no Wifi or router. 
 
All the best, 
Fredrik
ValerieD's avatar
ValerieD
Community Manager
Apr 28, 2021

Hello Fredrikb84,

 

Ok, so you mean the XR500 is directly plugged into the ONT?

Which iOS version do you have installed on your iPhone?

Could you try Teams or Zoom on that same iPhone and see how it works?

 

Have a lovely day,

Valerie D
Netgear team