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Uffe1959's avatar
Uffe1959
Aspirant
Apr 15, 2020
Solved

My RN312 is super slow on resync after new disk has been added

After firmware update to 6.10.3 I started to look at the logs and saw increased ATA errors. Since the NAS is 7 years old I thought it might be a good opportunity to start exchange of the disks. I bo...
Storage
  • ValerieD's avatar
    ValerieD
    Apr 16, 2020

    Hello Uffe1959 ,

     

    Welcome to the NETGEAR community! :)

    You should make a backup of the data first of all (on another support) as long as you have access to it.
    The errors come from the drives, so the chassis is probably not faulty.

    The sync probably takes so long because there is drive failing there and with the constant read/write operations of the sync the ReadyNAS might struggle if a drive is bad.

    Could you send me the logs via MP, please?

     

    Have a nice day,
    Valérie D
    Netgear team

ValerieD's avatar
ValerieD
Community Manager
Apr 24, 2020

Hello Uffe1959 ,

 

So, the logs are confirming what I previously advised.

Replacing faulty drives would be the best solution.

Did you manage to make a backup on another support?

 

Have a nice day,
Valérie D
Netgear team

ValerieD's avatar
ValerieD
Community Manager
Apr 27, 2020

Hello Uffe1959 ,

 

Ok, so where are we since Friday?

Can you update us about the synching?

 

Have a nice day,
Valérie D
Netgear team

  • Uffe1959's avatar
    Uffe1959
    Aspirant
    Apr 28, 2020

    Hi !

    The NAS is now back on line with two new disks similar to the old ones. Syncing took around 10 hours with new disks.

    So now everything is back to normal.

    BR

    Ulf

  • ValerieD's avatar
    ValerieD
    Community Manager
    Apr 29, 2020

    Hello Uffe1959 ,

     

    I'm happy to read this! :D

    Enjoy and take care.

     

    Have a nice day,
    Valérie D
    Netgear team