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Forum Discussion
Tuggarn
Nov 11, 2021Tutor
R8000 nighthawk IP adress reservation not working
Hi, Having problem with making a reservation for my surveilance cams. Want them on static IP so I can record through my SynologyNAS. Have other products reserved since before such as NAS, ext...
- Nov 15, 2021
Hi Simone,
As it looks, I got it to work.
It seems like the system is case sensitive, cause when I added it with big letters, it worked.
Nowhere it says anything about this more than when creating admin account.
But it is solved. Could be great to know for you, and maybe update the manual?
Anyway, thanks for the help
/Magnus Tuggarn
SimonaCa
Nov 11, 2021NETGEAR Employee Retired
Hi Tuggarn,
Welcome to the NETGEAR Community :)
When you try to assign a static IP address to your surveillance cams, do you follow the steps listed on the User Manual?
Regards,
Simona
NETGEAR Team
- TuggarnNov 11, 2021TutorHi Simona,
I’ve done exactly like that. I have reservations since before here.
But when adding a new static IP it does not work anymore.
Any trixs that you know about?
/Magnus “Tuggarn” - SimonaCaNov 12, 2021NETGEAR Employee Retired
Hi @Tuggarn,
Thank for your reply :)A part the firmware update, have you changed anything on your Network? For example: connection type, if the router is connected to a different modem and whatsoever?
Regards,
Simona
Team NETGEAR
- TuggarnNov 15, 2021Tutor
Hi Simone,
As it looks, I got it to work.
It seems like the system is case sensitive, cause when I added it with big letters, it worked.
Nowhere it says anything about this more than when creating admin account.
But it is solved. Could be great to know for you, and maybe update the manual?
Anyway, thanks for the help
/Magnus Tuggarn
- SimonaCaNov 16, 2021NETGEAR Employee Retired
Hi @Tuggarn,
Thank you so much for updating the discussion :)
I am so happy it was possible to resolve the issue!
I will advise the dedicated department about your issue to see if it is possible to add the mentioned information on the device User Manual.
I wish you a lovely week ahead :)
Regards,
Simona
NETGEAR Team