NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

ToddeSwe's avatar
ToddeSwe
Guide
May 07, 2021

ReadyNAS 102 password recovery...

Hi

 

I have made a huge misstake and wants to know how i can get into my web interface of my NAS.

I configured a password inside the settings (don't ask me wy i don't know :) ) and now i can't remember what i used for username or password. When i did this something happened and i had to run away and when i came back to this i had forgotten.

 

I read that i can restore the NAS but i don't dare to do this because of everything i have backed up.

And it seemed a bit difficult to do this, can someone please explaine it to me if this restore is the only way to get into my NAS settings again.

 

ToddeSwe

 

Storage

2 Replies

Replies have been turned off for this discussion
  • ErikaMa's avatar
    ErikaMa
    NETGEAR Employee Retired
    May 07, 2021

    Hello ToddeSwe,

     

    I understand you forgot the admin credentials.

     

    You can check the section "Recover the Administrator Password" of the Software Manual for two different ways to recover/reset the admin password.

    As an alternative, you can also perform an OS Reinstall. This process reinstalls the firmware on the NAS and resets the administrator user name and password to factory default. It also resets Internet protocol settings. For the steps of OS Reinstall, you can check Chapter 2 of the Hardware Manual, "NETGEAR ReadyNAS 102", at the "Boot Menu" section.

     

    Even though the suggested processes should not delete any data from the NAS, we strongly recommend having an updated, external data backup for reasons of data safety, before performing any action.

     

    Kind Regards,

    Erika

    NETGEAR Team

    • ToddeSwe's avatar
      ToddeSwe
      Guide
      May 07, 2021

      Thanks i will take a look at this and see if i manage to make it work.