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We have had the canvas just a short 6 weeks and I have run out of space as of this am. I am currently awaiting a reply from customer service if I can buy additional space. Before this issue came up w...
Hi Kevin,
We did buy the membership with the canvas, and have appreciated having it in addition to downloading our own photos. We hoped to have a canvas we could grow into. We bought our canvas in early December 2019 and it has 4 GB of Canvas Space which we used up in six short weeks with just 600 photo/artwork, some of which we purchased from Netgear. We noticed that the new canvases now have 8GB of Canvas Space, but that will still give us only 1200 photos. We have vacation photos that exceed 100 photos!
We certainly enjoy adding artwork to the canvas, but you are shooting yourselves in the foot by having such a limited amount of Canvas Space. We certainly are loving having artwork playlists in addition to our own photograph playlists, and are willing to buy artwork. But with no additional Canvas Space, we cannot download anymore.
We can, and will switch to the SD card, but as Holger Scheller noted, we wanted to also showcase our photos and having only 4 additional playlists allowed on the SD card, as well as no way to have a software interface where we could add information on our photographs, or move them around easily is like having a 2500 slide carousel.
Some of our vacation trips are best set up to tell a story and it would be awesome to be able to add information to the photographs to let us know the date and place of the photo, like we can on the Canvas Space, which is an awesome feature.
Like HolgerScheller said, a Canvas Space of 64 GB would be more in the league of a 700, plus membership canvas. And would be greatly apprecated by photographers, and art lovers alike. I am curenly in a holding pattern as I have maxed out my canvas, and know how much work it is to set up a 100 photo vacation sequence in the order I want the flow to go. Getting lost in the SD Card with no supportive software, or sublists, is not the direction I want to go in. I would hate to buy a second canvas only to see that I once again use up the available space in a few weeks.
I am hoping this is a growing pains process and that Netgear makes some changes fast.