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We have had the canvas just a short 6 weeks and I have run out of space as of this am. I am currently awaiting a reply from customer service if I can buy additional space. Before this issue came up w...
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I have a Meural Digital Photo Frame, purchased about a month ago. I purchased the 20 GB cloud storage to upload my albums from the photos stored on my iPhone. Works fine until it reaches 6.2GB storage, and then gives the message “Your Canvas is out of space’. I seem to be able to continue uploading albums but cannot send them to the Canvas to view.
I have contacted the NetGear help and had numerous emails - with very little help. They said to delete the canvas and reload. I did this as well as deleting all uploaded albums. But when I tried to reload, the same problem occurred - only accepts 6.2GB of storage.
Any suggestions?