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Hello,
This is more of a bug finding than an idea. (Netgear Support asked that I post here. Apologies is this is the incorrect spot.)
When I recently added the Alexa Netgear skill to my Echo Dot, it added two Netgear devices. The problem was I only own a single Netgear device now, which is registered on my.netgear.com. (I had previously owned the other device and returned it, then removed it from my list of registered devices.) I came to the conclusion that the database that the Alexa Netgear skill uses includes unregistered devices, bringing over ghosts from registrations past. Also, these devices, since they don't actually exist on your network, cause delay problems for users of the Alexa Netgear skill (they did for me), because the phantom devices don't respond.
My request is that the Alexa Netgear skill team keep their list of registered devices in sync with those that are in my.netgear.com. This will improve the usability of the skill and reduce device clutter in the Alexa app.
Many thanks in advance,
Steve
1 Comment
Definitively not a feature request ... for discussing Orbi Pro (assuming this tag is correct) head to Orbi Pro - WiFi For Small Business related to Orbi Pro DIY Mesh WiFi for Small Business with Insight Management. Don't forget to list or tag the appropriate product, include the firmware information, ...
