NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
dannygti
Jun 08, 2016Follower
ProSAFE Plus Configuration Utility for MAC
Can we get the software to be supported on MAC computers?
Odinb
Jun 30, 2020Novice
Sorry for reviving an old thread, but it is for an old problem that still exists, and is just getting worse!
I do not have Windows in my house (it is spyware, all Microsoft products are), MacOS and Linux only, so using the "ProSAFE Plus" configuration tool is not easy! Had to setup a dual-boot machine, and boot Windows when I need to make changes (couple a times a year). Takes about 45 minutes to boot everytime due to mandatory updates/multiple reboots! "Fun"!
How can a big company like Netgear not have applications for non-windows after all these years is a big failure! It also now seems this tool is marked as "This product/software is end-of-life."!
So, what is the alternative? The "phone-only" Netgear "Insight" app! Problem solved, right? Wrong!
This tool is a pain to use, and forces you to do all kind of signups to just configure your switches! It also requires a $10/device per year fee! Ok, you say, it is 2 devices for free per account! Well, I have 5 or more devices, and I am a private user! This fee would be like buying a new switch every year! Also, why would I have to depend on the cloud to do this? I want things to work locally, not via the cloud! I understand that Netgear wants all the analytics to use internally and sell to 3rd parties to monetise off of, but if so, why do I have to also pay for a subscription as a private user? Double-dipping is what it is, and a privacy invader!
Also, what happens with my JGS524E and my GS108Ev2 switches when the "ProSAFE Plus" app dissapears? They have no Web-GUI, not even one that stops responding after a while like it does on the newer versions with Web-GUI? Should I just throw out fully good still working HW just because Netgear cannot fix their management SW? Poor customer support is what it is!