Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Go Charges multiple number of times

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Tripc
Follower
Follower

Hello:

 

I have Arlo Go, which started to charge multiple numbers of times, when I already have the 225 minutes per month plan

 

I had to reset the camera, which included removing the device and re-adding the device, and every time i did it, it was charging my credit card for subscription, while the camera is the same.

 

Also I wanted to reset Network Setting from Auto to LTE, I don't get that option...can someone please help me

 

BTW, I had to cancel my credit card

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JamesC
Community Manager
Community Manager

Tripc,

 

I will reach out to you in a private message to gather more information.

 

JamesC

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