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How to turn off reconnection email alerts?

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  • ‎2018-05-09 12:02 AM
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Toxaf1
Aspirant
Aspirant
‎2018-05-09 12:02 AM

Each time camera ARLO GO reconnects, I receive a email notice. It is hundred emails. How can I turn off this notification. It is not the one send becouse of motion detectio! That i know how to turn off. It is specifically "camera reconnection alert" email. Thanks for advices.

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JamesC
Community Manager
Community Manager
‎2018-05-10 09:43 AM

Toxaf1,

 

This should only be occurring if the camera loses connection for a period of time. Is the camera in an area with poor cell service?

 

JamesC

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Toxaf1
Aspirant
Aspirant
‎2018-05-10 10:25 PM

Connection looks like it is OK. But it happens like 25 times per day... I will try to change location. Maybe there are some special interruptions where it stands by now.

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