If your Arlo Go LED is amber and blinking rapidly, the camera is in a mobile coverage area but cannot connect to the Arlo cloud. Follow these troubleshooting steps to find a solution.
To troubleshoot cloud connectivity problems with your Arlo Go:
- Make sure the Arlo Go SIM card is valid.
If the Arlo Go LED lights solid amber, no SIM card is inserted or the SIM card is damaged.
To get a new SIM card, contact your Arlo Go service provider. - Make sure the SIM card is activated and your account has a data plan and there is data remaining.
For help with your service provider account, contact your Arlo Go service provider. If you are not sure who to contact, see Who is the mobile carrier for my Arlo Go Series camera?. - Check for cellular network outages near the Arlo Go camera.
- If necessary, report network outages to your Arlo Go service provider.
Last Updated:11/12/2021
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Article ID: 1172803