Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Reply
Discussion stats
  • 2 Replies
  • 1485 Views
  • 2 Likes
  • 2 In Conversation
Kikob123
Initiate
Initiate
1 of my 4 cams blinks twice orange every 30 seconds approx.
When i first baught it, it synced just fine.
I took the cam out of distance range and now i cant get it to re sync.
I pulled the battery out, waited, followed instructions to re sync.
Help button down 2 seconds approx and also tried a quick press no luck.
No blue light.
I removed the cam from my device list and tried re syncing, no luck.
I charged the battery no luck
1 ACCEPTED SOLUTION

Accepted Solutions
steve_t
Master Master
Master

Have you tried a battery from one of your other two cameras? When you hit the sync button on the camera, the front LED  needs to blink blue slowly to show it's ready to sync. Make sure you only press the sync button briefly

View solution in original post

2 REPLIES 2
steve_t
Master Master
Master

Have you tried a battery from one of your other two cameras? When you hit the sync button on the camera, the front LED  needs to blink blue slowly to show it's ready to sync. Make sure you only press the sync button briefly

Kikob123
Initiate
Initiate
Thanks for the response, your first suggestion is correct. I just got off the phone with tech support and tried swapping batteries with another camera and found out i recieved a defective battery another batrery is being shipped to me between 3 and 5 days.