Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Pro Camera does not blink blue/amber when I press on the Sync Button

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Tbs246
Aspirant
Aspirant

One of my four wireless cameras does not light up either blue or amber when I touch the sync button on the camera.  The other three cameras work ok.  Any suggestions?

 

3 REPLIES 3
TomMac
Guru Guru
Guru

Pull out the battery pack then reinstall it.... you should see a blue flash of the led. ( resets camera )

 

Attempt to resync as normal.... doing a quick push on the base sync button then a couple seconds later the camera

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Tbs246
Aspirant
Aspirant
That didn't work. Any other ideas? I've only had the system for about a month so it shouldn't need a battery replacement.
TomMac
Guru Guru
Guru

Well you can eliminate that it may be the battery...

 

Pull the battery pack and use the ac adapter and cable only...attempt to resync again...

 

If NG still , open a trouble ticket with Netgear support

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Morse is faster than texting!
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