Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Pro - only 5 cameras show - remaining 2 are shown offline

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tripchowdhry
Follower
Follower

I have the premium plan.

 

I had 5 cameras originally but Added 2 more bringing the total to 7

 

It only shows 5 cameras...so when i remove a camera - it allows the other one to show up

 

Else it keep saying - camera offline

 

 

2 REPLIES 2
jguerdat
Guru Guru
Guru
Check your subscription status in Settings and open a case with support.
JamesC
Community Manager
Community Manager

tripchowdhry,

 

Consider a base station reboot using the on-off button. Do you still see the same behavior?

 

JamesC