Arlo|Smart Home Security|Wireless HD Security Cameras
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ezmoney
Aspirant
Aspirant

title pretty well says it all. 

 

updates are coming in later and later every day.

 

I'm not changing any settings, so what's up?

3 REPLIES 3
TomMac
Guru Guru
Guru

Contact Netgear Support and let them know.

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JamesC
Community Manager
Community Manager

ezmoney,

 

Firmware updates happen overnight and generally only take a few minutes to complete. New firmware isn't released very often. Can you give us more detail on what you are experiencing? What do you mean when you say "updates"?

 

JamesC

ezmoney
Aspirant
Aspirant

I guess I could have worded it better. 

 

from the time arlo records a video clip, until the time it shows up in my email notifications can be up to 7 hours.

 

doesn't seem to be camera specific, but it does seem to be working better today.

 

still hoping for the tech to advance to faster camera on times... seems like arlo often just captures a fleeting instant of someone leaving the frame. I'm thinking that's another issue that's bound to improve with time.