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Battery fully charged but camera still says its time to charge your battery. Tried 2 different batt

I charged the battery using the Arlo charging station, it went to fully charged but when inserted in the camera it's still saying it's time to change your battery. I tried with two different batteries, same message.
Model: VMC4030| Arlo Pro Wire-Free Camera
Message 1 of 3

Accepted Solutions
Guru

Re: Battery fully charged but camera still says its time to charge your battery. Tried 2 different

Try power cycling the base. Swap the batteries with a different camera. If the issue stays with the camera, try running the camera using the USB charger. 

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Guru

Re: Battery fully charged but camera still says its time to charge your battery. Tried 2 different

Try power cycling the base. Swap the batteries with a different camera. If the issue stays with the camera, try running the camera using the USB charger. 

Message 2 of 3
Initiate

Re: Battery fully charged but camera still says its time to charge your battery. Tried 2 different

The battery worked in another camera. I connected a power adapter to the camera but it did not show it was charging. I eventually took the option to remove the camera from the network and reinstalled it. It's now back online . Thank you
Message 3 of 3