Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Arlo Q Purple Video

Reply
Discussion stats
  • 1 Reply
  • 2187 Views
  • 0 Likes
  • 2 In Conversation
Utopian
Follower
Follower

All of my video is purple - day and night. I had taken this out of service because I didnt need it any more, and now I have started using it again and all is purple.

 

Closed threads about this, but no one said how to get in touch with NetGear for replacement. Is that the only option?

 

Thanks.Arlo Q video image screenshot - daytime.Arlo Q video image screenshot - daytime.

 

1 REPLY 1
jguerdat
Guru Guru
Guru

The only way to get a replacement is by opening a case with support here, just as stated in those other threads. Use the Contact Support link at the bottom here and again on the new page.

Discussion stats
  • 1 Reply
  • 2188 Views
  • 0 Likes
  • 2 In Conversation