Cannot Register my Arlo Q Plus

[TaeKah]

Hi,

  Whenever the router is reset, Arlo connection gets lost from iOS app.  However, after some time, it gets connected but the night mode is blurry gray.  Just recently, I removed the device from my app and I cannot register it anymore.  I even tried pressing the reset button until amber blinks and still I cannot register.  I think this devise is defective since I bought it.  Until now the blurry gray in night mode never disappears.

[jguerdat]

Since you reset the camera, you need to remove the camera from Settings, My Devices and resync it. If it won't sync, open a case with support using the Contact Support link at the bottom here or swap the camera at the store.