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Aspirant

need better pic to create zones

Hi everyone i am trying to set up motion detection zones but the pictures that keep showing up are night time ones (nightvision off to) and thus its making it pretty damn hard trying to set up a zone on a totally backed out canvas if u will. Anyone know how to get a daytime picture to show up instead? I did hit the "reset" button but that didnt do anything. Ty
Model: Arlo Q Plus Security Camera with Audio|Ethernet|PoE VMC3040S
Message 1 of 6

Accepted Solutions
Guru

Re: need better pic to create zones

You said you're trying to set up zones. When in Settings, My Devices, your camera, Video Settings the frame for setting zones and pan and zoom has a snapshot icon to refresh the image. Once refreshed, that should make your zone settings easy.

Message 5 of 6

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Guru

Re: need better pic to create zones

Use the snapshot icon to refresh the image.

Message 2 of 6
Aspirant

Re: need better pic to create zones

did that to nothing
Message 3 of 6
Aspirant

Re: need better pic to create zones

well in case im not doing it right tell me where i need to take the snap shot at? I am going to the device page and im pushing the "Live" button and once its live i click the snapshot, thats not working. I also "reset" the camera and that to does nothing.
Message 4 of 6
Guru

Re: need better pic to create zones

You said you're trying to set up zones. When in Settings, My Devices, your camera, Video Settings the frame for setting zones and pan and zoom has a snapshot icon to refresh the image. Once refreshed, that should make your zone settings easy.

Message 5 of 6
Aspirant

Re: need better pic to create zones

that worked ty
Message 6 of 6