Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Q multiple logins

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Tammy18
Aspirant
Aspirant

Is this still not resolved? it is now 2017. I just switched out my Arlo Netgear for the ArloQ as the Arlo netgear didn't have an option i needed the most. But Arlo had multiple logins and now we dont have it

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JamesC
Community Manager
Community Manager

Tammy18,

 

When swapping to or adding a new device, you can add the new device to your existing Arlo account (using the same login). Can you give us more details on the issue you are describing?

 

JamesC

Tammy18
Aspirant
Aspirant

I mean, login  from my husband phone to check on an alert will result in kicking me off my app. 

jguerdat
Guru Guru
Guru

The same thing that worked on the wireless cameras works for the Q cameras, too. Use Settings, Grant Access.