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Arlo live chat not working
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I’m trying to connect to live chat a picture of the bird comes up on screen then nothing else.
My Arlo Q is having problems with connectivity
My Arlo Q is having problems with connectivity
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Ive never been able to connect either.
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Detail what's happening and what you've tried to get the camera to connect.
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Two issues really
1. Cannot connect to live chat the page is blank - I’m using an iPhone.
2. My Arlo Q keeps disconnecting it’s currently solid purple, and has been for 4 hours. when it does work, the microphone doesn’t work it keeps saying connecting. I’ve only had it 24 hours and already considering returning it.
1. Cannot connect to live chat the page is blank - I’m using an iPhone.
2. My Arlo Q keeps disconnecting it’s currently solid purple, and has been for 4 hours. when it does work, the microphone doesn’t work it keeps saying connecting. I’ve only had it 24 hours and already considering returning it.
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How is the signal strength between base and camera? My audio does not currently work either. It cuts in and out like a bad walkie talkie transmission.
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I do not have a base station with the Arlo Q. Apparently a solid purple light means that the camera is receiving WiFi but no internet- strange as everything else in the house works.
Regards to the microphone I cannot even connect. I can hear what’s going on in the room with the camera but I cannot connect to talk back
Regards to the microphone I cannot even connect. I can hear what’s going on in the room with the camera but I cannot connect to talk back
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Ok. Sorry not real familiar with the q. If your other devices connect fine to internet then i would assume its on arlos end. There are several others saying same thing. You could try sending out a private message to james c or dawn m. Ive never had support actually solve anything for me
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A purple LED means poor signal between the Q and your router. You may need to reposition one or both, perhaps only a bit, to get a better signal.
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