Arlo|Smart Home Security|Wireless HD Security Cameras
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Live view not working?

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Nethalite
Apprentice
Apprentice
Arlo app is 2.4.3
Camera Firmware is 1.8.3.1_13001

Both are up to date as I can't find any updates in Apple Store for my iPhone and the firmware camera is telling me it's up to dat. The problem is live view isn't working. I have full bars with my camera connecting to the router and the camera system information is loaded onto my app for me to change and edit. So when I press on live view it won't go live. It just go back to the icon for live view.
1 ACCEPTED SOLUTION

Accepted Solutions
TomMac
Guru Guru
Guru

Usu the answer is to uninstall and reinstall the app.

 

you could also go to the Arlo web site on a PC to verify that it is not an Arlo issue

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Morse is faster than texting!
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7 REPLIES 7
TomMac
Guru Guru
Guru

Usu the answer is to uninstall and reinstall the app.

 

you could also go to the Arlo web site on a PC to verify that it is not an Arlo issue

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Morse is faster than texting!
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Nethalite
Apprentice
Apprentice
Thanks. It fixed the problem that I was having
Jefftrail11
Aspirant
Aspirant
Jefftrail11
Aspirant
Aspirant
jguerdat
Guru Guru
Guru

No details means no suggestions.

JamesC
Community Manager
Community Manager

Jefftrail11,

 

When live streaming, press the record button on the camera widget tin enable recording of the live stream.

 

JamesC

monsoon_qld
Guide
Guide
I just hit “restart” in the Arlo App and it came back online. No need to delete, reinstall, reset to factory defaults ect, ect.