Arlo|Smart Home Security|Wireless HD Security Cameras
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DanishViking
Aspirant
Aspirant

Dear all.

 

I can't connect my new Arlo Q camera to my Apple Time Capsule.

 

Everything worked perfect until I tried to establish internet connection. First I used my secured WIFI (WPA2), next via my open connection (no password).

 

Nothing changed whatever I used my IPhone app or via my Mac.

 

I tried everything from re-booting the unit to factory reset. 

 

 

 

 

 

 

2 REPLIES 2
Streak2
Master Master
Master

Assuming your Time Capsule is plugged into your ISP's router, have you tried setting up the Arlo Q linking it to your ISP's wifi instead?

DanishViking
Aspirant
Aspirant

Hi Streak2! Thanks for your input. Unfortunately my router only has LAN access. and no WIFI 😞 I neither want to add another router with WIFI to solve my problem.

 

Anyway, Netgear assumes it's a hard ware failure and they'll send me another Arlo Q 🙂