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Arlo one of 9 cameras going offline all the time

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nlarramendy
Aspirant
Aspirant

I have searched and searched and wanted to try this before I called support.  I have 9 arlo Cameras a mix between Pros and Standards.  I have one of the 9 (a standard) that recently started going offline all the time.  I have reset the base station.  Deleted the camera and re-added it. Changed batteries etc.  It has a strong signal when it connects but only stays connected for a couple hours before it goes back offline.  I have also power cycled modem and router etc.  I have cleared histroy and cookies used safari, firefox, chrome, internet explorer, and the IOS app to see this one camera shows offline on all of them.  Any help would be great!!

2 REPLIES 2
TomMac
Guru Guru
Guru

It may just be a hardware issue....

 

I would move it ( swap cams ) to another camera location and see if the problem follows the camera...if it does you've eliminated many other possibilities

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Morse is faster than texting!
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nlarramendy
Aspirant
Aspirant

Thanks I will give that a try this evening and see if that does it. I have tried just about everthing else!