Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo won't connect

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jsangerman
Tutor
Tutor

The batteries in 1 of my 4 Arlo cams died a few weeks ago. When I finally got around to putting in new ones, it would not connect to my base. So I removed it and tried to re-sync it. However, it doesn't seem to be reconnecting.

 

I hold the bottom on the side of my base to put it in sync mode, and the light on the base starts blinking. I then hold the Sync bottom on the camera. Its blue light instantly starts blinking, but never really stops (it certainly goes for more than 10 seconds).

 

Is there any way to fix this?

1 ACCEPTED SOLUTION

Accepted Solutions
jguerdat
Guru Guru
Guru

Open and close the battery door again. Power cycle the base. WHen using the base sync button, don't hold it - only briefly press it.

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2 REPLIES 2
jguerdat
Guru Guru
Guru

Open and close the battery door again. Power cycle the base. WHen using the base sync button, don't hold it - only briefly press it.

jsangerman
Tutor
Tutor

Somehow the batteries got so low that it wouldn't connect. Replacing the batteries allowed me to reconnect it.

 

Thanks for the help.