Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Battery issues

Reply
Discussion stats
  • 2 Replies
  • 3267 Views
  • 0 Likes
  • 3 In Conversation
ajtindall
Follower
Follower
Hey- so battery status on one camera kept saying low. After reading some threads on here I replaced batteries, re-synced it to the base station. Worked for 5 mins & then battery status reducing as we speak. I've tried to do an update but says updates not available. I've gone through 3 x of batteries for this one camera (my other camera is perfect). Please help, thank you
2 REPLIES 2
TomMac
Guru Guru
Guru

Is this a GO or different model??

 

Either way , contact Netgear support as you may has an issue with hardware

--------------------------------------
Morse is faster than texting!
--------------------------------------
JamesC
Community Manager
Community Manager

ajtindall,

 

It could be a location issue. Try putting the camera in the same location as the camera that is behavior correctly, do you see the same behavior?

 

JamesC