Arlo|Smart Home Security|Wireless HD Security Cameras
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Camera keeps going off line

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shelsten
Follower
Follower

I have an Arlo HD camera system with one camera going off line. I have done the following

Changed bateries for new ones even though the old batteries were around 80% god.

Changed position of camera

disconnected the camera and successfully reconnected again.

 

However after a short period the camera goes offline.any ideas?

The system is not that old.

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TomMac
Guru Guru
Guru

To make sure there is not  some sort of glitch in cam or base... Use REMOVE DEVICE in settings for that camera and bring it back as new.

This will reset the cam and base info related to it.

 

If it continues, contact Netgear Support

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