Arlo|Smart Home Security|Wireless HD Security Cameras
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Cannot coneect two of the cameras to the base station. The cameras are the basic Arlo VMC3030-100PAS

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DougCassman
Follower
Follower

Tried several times to sync each of these two. Have a third that was no problem. Base station is Model VMB 3000. The two that will not sync up are s/n 48B45977D998C and s/n 48B459S2C65DE. The one that is working is 48B45979C9903.

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manfredz
Hero
Hero

have you ruled out that the batteries in the two cams that wont sync are bad/weak or too far away from the base station?

jguerdat
Guru Guru
Guru

Make sure you only briefly press the base sync button - don't hold it. Describe what the various LEDs do and show.

JamesC
Community Manager
Community Manager

DougCassman,

 

Adding to the suggestions above, consider a base station reboot using the on-off button. Allow the base station to come back online and attempt the sync process again.

 

JamesC