Arlo|Smart Home Security|Wireless HD Security Cameras
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Is anyone else getting late e-mails from Netgear Arlo's cameras' recording notifications?

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ant
Mentor
Mentor

As of this early morning PDT, yesterday's 4:22 PM PDT recording came and its notifications came. Was there a service hiccup or something? Better late than never, but still. 😞

 

Thank you reading. 🙂

5 REPLIES 5
JamesC
Community Manager
Community Manager

ant,

 

I have not experienced any delayed emails/push notifications recently. Are you still seeing this behavior?

 

JamesC

madkiwi
Luminary
Luminary

I had some delays last week, not as severe as yours but my phone app alerts came in a cluster about 15 minutes after I was outside working under a camera for a couple minutes. So I got 8 alerts all at once.

ant
Mentor
Mentor

@JamesC wrote:

ant,

 

I have not experienced any delayed emails/push notifications recently. Are you still seeing this behavior?

 

JamesC


No, but I had an iOS alert that was a couple hours late this late morning PDT. It wasn't bad as on Friday night (came on Saturday).

ant
Mentor
Mentor

I got a three hours late e-mail (8 AM PDT recording, but e-mail was time stamped at 11 AM PDT). Did anyone else notice any late e-mails today?

SIR_ZEUS
Initiate
Initiate
Yes.
We have add these cameras for 1 month. The last 2 weeks we get email alerts 4-5 hours or even the next day. We called Arlo yesterday went through all the steps. We got one email alert this morning after the camera was going off 15-20 times today, no emails. Frustrated, dissapointed, sad. These cameras are usless without those alerts. Thanks for listening.