Arlo|Smart Home Security|Wireless HD Security Cameras
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Picture turns red

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toolmantim59
Follower
Follower

 I need some help on resolving the issue of the picture being red during daytime viewing. I have replaced the batteries and also rebooted the device.

  please email me on how to fix.

   toolmantim59@att.net   

3 REPLIES 3
TomMac
Guru Guru
Guru

Open and close the battery door to reset camera...test.

 

If it is still happening or comes back, contact Netgear Support... it's nothing you can fix

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smith43
Aspirant
Aspirant

And if your Arlo does NOT have a battery (Arlo Q)?????

jguerdat
Guru Guru
Guru

Then you may have a hardware issue.  Haven't heard of a Q with a red tint.  Open a case with support.  A camera reset may or may not be useful.