Forum Discussion

Guru - Experienced User

Sep 24, 2015

Solved

Crashplan JRE update needed

Crashplan released an update on 21 September 2015 (4.4.0) which fails to install on my pro-6 (running 4.2.28). The issue is that the new service requires jre 1.7 or jre 1.8, and my system was r...

Other Backup Solutions

WhoCares_
Dec 03, 2015
Here's for those who boldly go ...

https://rnxtras.com/add-ons/update/glibc6-2-13-readynas-os-4-x86-only-60494

Have fun!

-Stefan

StephenB

Guru - Experienced User

Sep 29, 2015

Deleting all the 1*.* files and folders in usr/local/crashplan/upgrade is safe, you don't need to leave any of them in place.

At the moment there is no windows 4.4.x download available, so you do need to look at the logs to tell the status.

rugene

Guide

Sep 29, 2015

As stated by others you must upgrade to jre 1.7 or better for the crashplan 4.4 upgrade to complete. Once you upgrade java don't forget to set the default version. Commands look something like this:

java -version

......

apt-get install openjdk-7-jre

......

$ sudo update-alternatives --config java

(and select the jdk you want to use.)

but after the upgrade completes I am finding that I can no longer connect to the engine remotely. Has anyone solved this issue yet?

I am hoping that when the window's client gets upgraded to 4.4 that the remote client connect issue will be fixed......ugh

StephenB
Guru - Experienced User
Sep 29, 2015
rugene wrote:

... but after the upgrade completes I am finding that I can no longer connect to the engine remotely. Has anyone solved this issue yet?

I am hoping that when the window's client gets upgraded to 4.4 that the remote client connect issue will be fixed......ugh

The current version on my linux system is 4.4.1 (there was a second update pushed).

The windows client isn't available yet (per crashplan support), and should solve the connection issue. You will need to reset the application token on the PC (as the software upgrade changes the token on the linux system).
- StephenB
  Guru - Experienced User
  Oct 02, 2015
  The 4.4.1 windows client is available now at https://www.code42.com/crashplan/thankyou/
  
  It did a complete reinstall on my PC, so I needed to re-enter my crashplan account info and then needed to re-configure .ui_info
  - jamestx10
    Aspirant
    Oct 03, 2015
    I am still having an issue getting the update to install.
    java -version java version "1.8.0_51"
    Java(TM) SE Embedded Runtime Environment (build 1.8.0_51-b07, headless)
    Java HotSpot(TM) Embedded Server VM (build 25.51-b07, mixed mode
    Looks like Java 1.8 is installed fine but
    
    update-alternatives --config java There is only 1 program which provides java (/usr/lib/jvm/java-6-sun/jre/bin/java). Nothing to configure.