I just wanted to post my story and review in case in could help others in setting up their devices.
I own and operate a small law firm which operates out of a 6000 sq ft building I own but also has separate tenants. I have requirements for separate, secure networks for each business, isolated voip traffic, and reliable wifi access. There are approximately 80 ethernet drops and I do not need a VPN. I have no IT staff and no formal IT training. However, I like technology and am an avid DIYer.
I wanted an IT solution I could manage, be reliable, and not be outrageously priced. I compared insight with cisco layer 2+ switches and the Meraki lineup. I also considered the Unifi products.
I deployed a 52 port insight non-poe switch, a 28 port insight poe switch, BR500 router, and 3 WAC510 access points. I also subscribed to the premium insight subscription for easier setup on a PC. Everything is rack mounted with a UPS and separate NVR for video surveillance needs. We use polycom vvx500 poe phones with Skype for Business.
The whole line of insight products look and feel great. The fit and finish is professional. Registration was simple for each device and I just scanned the QR code and walked through the insight setup for my newly created network location. Everything has ears for rack mounting.
The BR500 seems to be a great router with ability to customize QOS and the products have a preset VOIP VLAN which makes setting up that a breeze. One downside is the ability to create only 4 subnets which essentially limits me to 4 VLANS without getting way too techy with the routing table ... Though I believe it can be done on the BR500. The other really weird missing feature in the insight app for the BR500 is IP reservations. My simple Google Wi-Fi puck at home does this intuitively, but with this, I need to log into the router's GUI to get it done. Not a deal breaker, but it's a weird oversight (pun intended!). Alternatively, entering port forwarding rules to allow voip traffic through was easily accomplished, albeit too via the router's GUI. Works great with SfB.
The switches connected easily to the network and I have them connected to each other with the SFP+ ports which is way overkill but very cool. Everything connects nicely and reliably to the cloud.
Being able to view each port on the very user friendly insight app is great. No CLI is needed which was a requirement for me, because I didn't want to get anywhere close to learning CLI. I can see and configure traffic, POE power, VLANS, LAG, etc with the app. It's pretty cool and sometimes I just look at all the "stuff" and marvel.
VLANS were a must for me but I struggled getting them set up on this system. I believe most of the issues were me just being a rookie at this, but I learned mostly through watching YouTube videos and reading. It's very interesting stuff when you figure out it. The one thing that is still screwy to me is being able to have the default VLAN for a port different than the access (untagged) VLAN for the port. So essentially it allows two VLANS of untagged traffic in the port which was causing me problems. Once I realized this and ensured the PVID and untagged access VLAN were the same, the VLAN setup was smooth. I'm probably not understanding something correctly about that, but it works for me so that's all that matters. We also have a number of POE phones with gigabyte passthrough and I've assigned untagged (access and PVID) traffic for the VLAN the PC is on and tagged (trunk) traffic for the VOIP VLAN, and things work great!
The WAC510s are really powerful devices and I probably didn't need 3 but with the extensive brick interior I erred on the side of caution. This however caused interference but I got a notice of this on my insight app and simply turned down the power of the radios with a simple swipe in the app. These are super, super easy to configure.
Overall I'm very happy with my setup and with insight. I feel it was made for me and my small business setup. Since I wear many hats as a small business owner and one of them is IT, I'm so happy I can manage my entire network anywhere in the world.
I would recommend this setup to any SMB!