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Auto Reboot WAC730

Jessicasdd
Guide

Auto Reboot WAC730

I am asking again when do you plan on working on a solution for auto-reboot of these devices?

 

People have been complaining for years and you said on March 22, 2018, "Regarding the overall issue of wifi dropping then AP's locking up and requiring a reboot, for this we are working on a firmware with a potential fix. We will release a beta soon and are confident this will resolve these issues. I don't have ETA just yet, but we expect it will be ready soon."

 

It is now February 2, 2021, almost 3 years later, and there still isn't a fix for this. 

 

I have posted in the "New Ideas" section but no one has commented on that either. And yhou keep closing my posts so that I can't go back and comment again. 

 

Can we please get a solution? My next purchase will be a different brand as these continue to drop connections. Lifetime warranty doesn't solve the headaches. 

 

Prior posts:

https://community.netgear.com/t5/Business-Wireless/WAC730-reboot-by-window-batch-script/td-p/1443991

https://community.netgear.com/t5/Idea-Exchange-For-Business/Auto-Reboot-WAC730/idc-p/2034836

https://community.netgear.com/t5/Business-Wireless/Auto-Reboot-WAC730/m-p/1941366/highlight/false#

https://community.netgear.com/t5/Business-Wireless/WAC730-Auto-Daily-Reboot/td-p/1668306


Thanks,

Jessica

Model: WAC730|3x3 Wireless-AC Access Points
Message 1 of 3
JohnC_V
NETGEAR Moderator

Re: Auto Reboot WAC730

@Jessicasdd,

 

My apologies. I believe this feature is still unavailable to this product. I suggest you create a thread on Ideas Exchange for Business board in order for our engineering team to consider it on the future firmware release. This is possible to be considered if the post will receive a lot of kudos.

 

Regards,

 

John

NETGEAR Community Team

Message 2 of 3
schumaku
Guru

Re: Auto Reboot WAC730

This feature requirement appears more to be a workaround. There was (and probbaly still is) an issue - without searching just from wally brain some high IRQ or the like it was cauisng one core and some more resources to become CPU bound.

 

@JohnC_V Jessica filed the idea lst year already -> https://community.netgear.com/t5/Idea-Exchange-For-Business/Auto-Reboot-WAC730/idi-p/1941365 ... the problem is that filing ideas is like talking to the Chinese wall. Effect is somewhare in the 0.1% or so rate...

Message 3 of 3
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