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Please help. I am unable to access the AP after a factory reset. All the lights are coming on as normal. The router sees it and assigns it an IP. However, when I try to access the management page on that IP I get no response. I tried on 2 different routers. I know the reset occurred because the broadcast SSID reverted to the default.
When I try to connect to the default SSID i dont even get an IP address assigned.
The reason I had to factory reset is I incorrectly setup a vlan and the AP got isolated from the network and became inaccessible.
I tried to connect the WAC730 through a POE switch (since I do not have a power supply) to the PC without connection to the router and still nothing. In answer to your questions:
1. Are you able to get replies when you ping the default IP address of the WAC730?
No.
2. Are you able to access the web-GUI of the WAC730 via its default IP address?
I'm glad to know that NETGEAR Support has walked you through the steps. 🙂 Hope that the replacement WAC730 access point that you will receive would be working fine. Kindly keep us posted.
I received the replacement. I setup it back up and I am off and running. Now back to what started this whole thing. I want to separate the WIFI clients on a VLAN. I found where to assign a Wifi SSID with a VLAN on the WAC730. I assigned a test SSID on the 5Ghz to VLAN10.
I also have a GS108PEv3 switch. I turned on VLAN 802.1Q Advanced setting. I created VLAN10 and tagged Port 2 which is where the WAC730 is connected. Port 2 is stilled Untagged for VLAN1.
I am running a Zyxel USG 50 switch. I created VLAN10 on there. I did not do any port tagging on the Router.
Is my setup correct? Should I have tagged VLAN1 on port 2 on the Netgear switch too? How about port 8 where I link the switch to the router, does that need any VLAN tagging/untagging?
I must admit the whole tagging and untagging does not make much sense to me.
The good news is thus far my AP is not isolated and inaccessible.
Setting port 2 on the GS108PEv3 switch as a tagged port where the WAC730 is connected is correct and it should have a PVID = 10. I am not familiar with a Zyxel USG 50 switch, however, if its connected directly to the GS108PEv3 switch then the ports connecting the Zyxel USG 50 switch and the GS108PEv3 switch should be both set as tagged ports with PVID = 1.
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You're welcome! I'm glad to know that both devices are now working fine. 🙂
Since your concern is now resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
